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Terms & Conditions

The Vidra Promise

I want you to enjoy your purchase from Vidra for as long as possible. Once the product is in your hands, it's up to you to make sure it lasts with proper maintenance and care. I firmly stand by the materials used and it's construction. In the event the product does not hold up to its expectations, I will work to fix the mistake to ensure your satisfaction. 

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Please expect your Vidra leather products to get even more beautiful with age. Leather will naturally "patina" over time with constant usage. This means your lighter leathers will get darker, fine lines may appear, and the product will lose some stiffness. Just like life, everything ages and it can be such a beautiful thing if proper care is taken. 

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Unlimited Warranty (valid from date of purchase)

  • Hardware 

  • Craftsmanship

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1 Year Limited Warranty (valid from date of purchase)

  • Seams 

  • Small leather goods

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Exclusions

  • Merchandise not made by Vidra 

  • Sale Product (including 50% off, final or sample sales).

  • International orders

Return Policy

Each purchase from Vidra includes a 30 day warranty. You have 30 days upon delivery of your purchase to request a return or exchange. Return postage is not included. 

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To be eligible for a return or exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. A receipt or proof of purchase is also required.

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How do I make a return? 

Please contact me at howdy@vidrahome.com with your intent to return your purchase, along with proof of purchase. 

Payment Methods

  • Credit / Debit Cards

  • PAYPAL

  • Apple Pay

Terms of Service

Due to the handmade nature of Vidra leather products, I follow strict returns, exchanges, and refund policies.

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All craftsmanship is guaranteed. Products found to be defective will be repaired or replaced free of charge. Repairs due to normal wear are available at a minimal charge, please contact for more info.

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Because every viewing device screen is calibrated differently, exact colors can not be guaranteed. Products are represented through both images and descriptions as accurately as possible. As leather is a natural material and all products are handmade, please expect small variations from piece to piece.

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“Out of Stock” items will be restocked as soon as possible.

Payment Methods
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